Privacy
Privacy policy
This is a business-to-business site. We collect the details you send us so we can quote, produce and ship your order — and for nothing else. This page explains exactly what that means, in plain language.
Last updated: 4 November 2026. Written for buyers, not lawyers.
The short version
- We only receive personal data when you send it to us — through the enquiry form, by email or on WhatsApp.
- We use it to answer you, quote your project and run the order. That is the whole list.
- We never sell your data, never share it with marketers, and never add you to a mailing list you did not ask to join.
- You can ask us to show, correct or delete your data at any time by email. We do it within a few business days.
Who we are
KELTWORK is a sourcing and export office for office seating manufactured in Foshan, Guangdong, China. We run this website and are the “data controller” for the information described here.
Any request about your personal data can go to this address. If your question is about an order in production, mention the order or enquiry reference so we can find the right file.
What we collect
Only what you choose to send:
- Enquiry form. Name, company, email, models and quantities, destination port and your message. This is what the quote is built from.
- Direct correspondence. Emails, WhatsApp messages, call notes, quotations, Proforma Invoices, specification files and artwork you send during a project.
- Order execution. Shipping marks, consignee details and port information — collected because the freight documents cannot be issued without them.
- Basic technical logs. Our hosting provider records standard server logs (IP address, pages requested, time) for security and error diagnosis. We do not run advertising trackers or sell traffic data.
What we use it for, and the legal basis
Three purposes, nothing else:
- Answering and quoting. Replying to your enquiry, preparing quotations, samples and loading plans.
- Running your order. Production, quality checks, customs paperwork and delivery — this is contract performance, not marketing.
- Keeping records. Commercial records we are required to keep under Chinese accounting and tax rules.
If you are in the EU or UK: the first two rest on performing (or preparing to perform) a contract with your company, and the third on our legal obligation. We do not send newsletters, and we do not profile you for advertising.
Who sees your data
Only the people who need it to do the job you asked for:
- Our own team — sales, production follow-up and export documentation.
- The factory line — the production details of your order (models, fabrics, logos, carton marks). Your name and email do not travel with the work order.
- Service providers — our website host and email provider, who process data on our instructions only.
- Shipping — our licensed export agent and, where you nominate one, your own freight forwarder. Consignee and port details are required on the customs documents.
We do not sell, rent or trade personal data, and we do not share it with advertising platforms or data brokers.
Cookies
This site uses a small number of strictly necessary cookies so the enquiry form, site security and your cookie choice keep working. With your permission we also use Google Analytics 4 to see which pages buyers find useful; these analytics cookies are set only after you choose Accept all or enable Analytics in Cookie preferences. We do not set advertising cookies, do not run cross-site ad tracking and do not use social media pixels. If you browse without consenting and without submitting anything, we hold nothing that identifies you.
You can change or withdraw your choice at any time using the Cookie preferences link in the footer. We keep a record of your choice for six months, then ask again. Analytics data is aggregated; it is never sold or shared with data brokers.
How long we keep it
Enquiries that do not become orders are kept for up to 24 months, then deleted — we keep them that long because a surprising number of projects come back in the second year. Order files, invoices and shipping documents are kept for the period required by Chinese commercial and tax law (generally ten years for accounting records). You can ask for earlier deletion of correspondence data at any time; where the law requires us to keep a record, we will tell you exactly what and why.
Your rights
Email gavinwangfoshan@gmail.com and we will:
- Send you a copy of the personal data we hold about you, and correct anything wrong.
- Delete your data where the law allows — including removing you from any follow-up list.
- Answer within a few business days. If something genuinely cannot be done (for example, records we must keep by law), we will say so plainly and tell you which rule applies.
If you are in the EU or UK and unsatisfied with our answer, you may complain to your local data protection authority. We would rather fix it first, so please talk to us before you do.
Where data is processed
Your enquiry reaches us in China. Our website and email run on hosting infrastructure operated by our providers, which may involve servers outside your country. By sending us an enquiry you accept that cross-border transfer. We keep access to business mail and order files restricted to the people named above.
Changes to this policy
If we change how we handle personal data, we will update this page and change the date at the top. If a change is material — a new purpose, a new category of data — we will point it out to active customers directly rather than bury it here.
Data questions
Questions about your data?
One email is enough. Tell us what you want to see, fix or delete, and we will handle it — the same way we handle everything else, without a form in triplicate.